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Empowering your digital transformation with every SmartIDP solution

SmartIDP Professional Services

Seamless Integration

Our global SmartIDP team supports your journey, whether on-premises or in the cloud, ensuring smooth transitions and optimal results.

Unmatched Expertise

With over five million users and countless successful projects, our expertise spans across all industries and geographies.

End-to-End Service

From consultation and implementation to direct support and a global partner ecosystem, we are with you every step of the way.

We’re here to support your digital journey

Maximize the value of your SmartIDP solutions across your organization!

From strategic planning and implementation to global rollouts and continuous enhancement: The international SmartIDP Professional Services team, along with our trusted integration partners, delivers comprehensive solutions. Working closely with you, we ensure that your SmartIDP platform is deployed successfully and optimized for performance: Whether it’s tailored solutions with rapid implementation or complex, enterprise-wide platforms for global organizations; from on-premises to cloud environments: We are there wherever you need us.

Your SmartIDP Professionals

Specialized consultants

Our technical consultants handle the infrastructure (databases, operating systems, etc.) that powers your SmartIDP solutions. Our ECM consultants fine-tune and optimize your SmartIDP systems for maximum performance. Organizational consultants, with their expertise in IT projects, complete our comprehensive Professional Services team.

Certified project managers

Our project managers are certified in leading methodologies such as PMP, Prince 2, and IPMA. To ensure success in your projects, our team undergoes continuous training and produces comprehensive project documentation to keep your projects on track.

Strong international teams for any scenario

Many of our Professional Services team members specialize in specific product areas or industries. We assemble international teams tailored to your needs, from department-specific solutions to global, multilingual scenarios. Our expertise extends to integrations with platforms such as SAP, Microsoft, Salesforce, and Oracle, and we support cloud, on-premises, and hybrid deployments.

Microsoft Outlook Integration

This is how we help you succeed

At SmartIDP, our extensive international team provides everything from a single source. We offer software licenses and services for on-premises, cloud, or hybrid environments. Additionally, we serve as a general contractor with a highly experienced multinational partner network. Our mission is to seamlessly integrate your SmartIDP solutions into your organization and IT landscape, driving the success of your digital transformation.

Management consulting

Which organizational and technical strategies will help you meet your goals? We provide expert guidance to identify efficient, profitable, and high-performance solutions that can be seamlessly integrated into your IT infrastructure.

Status quo check

Our status quo check evaluates your needs, goals, and requirements, taking into account your organizational workflows and IT setup. This process uncovers areas for improvement and opportunities for optimization.

Creating a specification sheet

Following the status quo check, our specialists create a detailed specification sheet for your hardware and software. This document outlines all desired functions, adjustments, and use cases, with you determining the required system configuration.

Project implementation

Our project plan covers all stages: preparation, concept, implementation, installation, prototyping, testing, and roll-out. We provide support throughout all project phases — whether on-site or remotely via access to your system. We also offer procedural documentation in compliance with regulatory requirements.

You can rely on us for these services

Global project management

Business process consulting

Rough & well-defined concepts

Software adjustments & maintenance

Implementation (on-premises, cloud)

Integration into multiple applications

System launch in productive systems

Go-live support around the globe

Creation of procedural documentation

Support in international certification measures