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Intelligent business process automation

  • Automate and manage all your business processes, end-to-end
  • Experience a real-time, transparent view of project progress
  • Automate manual tasks and speed up daily work
  • Elevate decision-making by harnessing your institutional knowledge with AI
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SmartIDP

Elevating Efficiency with SmartIDP AI

Faster Automation Results

With SmartIDP and AI, reduce document processing times and improve decision-making, enabling you to meet targets faster, optimize efficiency, and delight your customers.

AI-driven Quality Enhancement

Optimize and standardize business processes across your organization using SmartIDP's AI-powered automation. Deliver superior outcomes with consistent, high-quality results.

Complete Process Control

SmartIDP offers full visibility into all your active processes and tasks. Gain complete control over your operations with a 360° view, ensuring streamlined and efficient workflows.

Streamline Operations with AI Automation

Experience how AI-powered automation improves business efficiency, reduces operational costs, and enhances decision-making across your organization.

Smart Document Processing

Automate document capture, data extraction, and classification to streamline processes across your departments.

Invoice Automation

Leverage AI to automate invoice processing, speeding up approval cycles, improving accuracy, and reducing costs.

Case Management

Enhance case management with AI-driven workflows, giving your team a comprehensive view of tasks and improving response times.

Team Collaboration

Boost collaboration with AI-driven tools for communication, task management, and file sharing to improve project flow.

HR Automation

Automate HR tasks like onboarding, offboarding, and performance management to improve accuracy and consistency across your HR processes.

Quality Management

Ensure process compliance and document centralization with automated quality management systems powered by AI.

One Tool for All Your Processes

Business Process Management

  • Ad hoc, standardized, hybrid: Experience comprehensive BPM, organizing and working on combinations of processes for both structured and unstructured work.

  • Break boundaries: Processes seamlessly span departments and systems.

  • Foundation for digital operations: Enable company-wide digital business processes.

  • Automation: Apply AI to automate workflow steps, increase efficiency, and improve decision-making.

Enhancing ECM & BPM with Just One System

Information and processes go hand in hand, so why not manage them easily with one solution? Make business process management easier by giving your employees everything they need in one solution, no matter their location, device, or job role.

Say goodbye to information silos and unify your customer data, product information, and process data with SmartIDP.

Seamless Operations, Satisfied Customers

Improve efficiency across the board

Seamlessly automate and manage your business processes across all departments and systems, empowering your entire organization.

Informed decisions, every time

Rest easy knowing that employees are working with up-to-date information and your process-driven choices are always based on current, reliable information.

Supercharge productivity, slash waiting times

Free your team from repetitive tasks. Watch as processes speed up, boosting overall productivity.

Remain one step ahead

Stay ahead of the curve. Adapt swiftly to new challenges without the need for complex programming.

Exceed customer and partner expectations

Streamline workflows for swift delivery of top-notch products and services, ensuring smiles all around.

Stay traceable, transparent & compliant

Infuse transparency and traceability into your processes, setting a gold standard for audits and compliance.

Shape business processes your way

Whether your process is normative or adaptive — SmartIDP business process automation digitizes them all:

Set your own standards

With SmartIDP business process management, you have the power to standardize and automate structured processes. You dictate the degree of interdependence between individual tasks and processes, and you call the shots on which workflows operate autonomously.

Stay agile

Spontaneously organize tasks based on the situation or deviate from standardized processes when necessary. SmartIDP BPM gives you the flexibility for such situations. Effortlessly strategize and oversee tasks as they progress.

Create context

Every process holds a wealth of vital information essential for progress. In line with Adaptive Case Management (ACM), SmartIDP consolidates all pertinent data, ensuring optimal utilization in scenarios like service cases.

Combine processes

Model both normative and ad hoc processes with one BPM software. Enhance your standardized invoice process by incorporating additional verification steps. Turn routine ad hoc customer service workflows into one standardized process.

FAQs about Business Process Automation

Business process management seeks to optimize business processes through analyzing, improving, and automation. Business processes are tasks or activities that co-ordinate the behavior of people, systems, and information to produce outcomes that support a business’ strategy. Processes can either be structured and repeatable or unstructured and variable. A range of methods are used to model, measure, optimize and control business activity.

Business process management software helps businesses to manage and automate their processes and workflows to improve day-to-day functions. BPM software helps turn time-consuming manual processes into streamlined workflows across business applications through automation. This allows you to manage routine, highly structured processes as well as unstructured, derived processes and integrate standardized and knowledge-based processes.

Enterprise Content Management (ECM) is the process of managing information, documents, and data. The management of information is just as important as managing your processes. Combining insights into your documents and data with control over your processes means you'll be able to achieve the goals of your organization. We are the first ECM vendor to unite ECM and BPM on one unified technological platform.

Business process automation elevates your business process management and enables you to take your digital business transformation to the next level. Agile business processes have drastically changed the requirements of companies: modern BPM tools need to be quick and intuitively adaptable to each task. The SmartIDP BPM solution makes this a reality and offers all kinds of extra benefits for automating your business processes.
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